1st hot tub sold in 1968
Mendocino, Lake, Humboldt and Sonoma Counties FIRST Hot Tub Dealer
"We really love our Caldera Kauai spa! Every evening we soak in it for 20 minutes. And then, I sleep like a baby."
Jim M. - Boonville, CA.
"I love our Caldera Marino hot tub! In the morning it warms me up and loosens my muscles and night it helps me sleep."
Toby N. - Redwood Valley, CA.
Thinking about a Hot Tub?
Here are a few important factors to help guide your hot tub purchase...
WHO IS GOING TO TAKE CARE OF YOU?
“BUY THE DEALER” BEFORE YOU BUY THE HOT TUB. Do business only with a dealer who will give you service as good after the sale as before your purchase. Choosing a hot tub dealer is the most important choice you have to make in the buying process. Pick a business that is trustworthy and can offer the service and water care advice that will make owing your hot tub a joy not a hassle. Think about who is going to be there to take care of you after the sale.
THE RIGHT FIT
Size: Spa size is typically affected by the available space for the hot tub in your desired location, and by the number of people you want your hot tub to hold.
Comfort: The comfort of the hot tub's seating is very important. To ensure that your comfort level is met, be sure to sit in the spa before purchasing. It's also highly recommended that you “wet test” the spa; this will give you the best indication of how comfortable it is for you and other intended users. You can schedule a wet test with your local Caldera dealer to see (and feel) what we mean.
Comfort factors include seating depth and variety, footwell space, lounge fit, access to hot tub controls, ease of entry and exit, and cushioned headrests.
HOT TUB THERAPY
Hydrotherapy: This area is highly subjective. Some people want a powerful hydromassage experience while others intend to use their hot tub primarily for soaking. If you're looking to maximize your hydromassage experience, consider the types of jets and the jet placement. Don't be fooled by jet count alone. What's more important is jet variety and how the jets are positioned within the seats/lounges throughout the spa. A hot tub that maximizes the hydrotherapy experience will address all of the body's major muscle groups. You'll also want to consider jet flow adjustability, the features that allow you to customize the massage by regulating the amount of air and/or water supplied to the jets.
Air Jet System: Many hot tubs feature an air jet system that produces air bubbles from fittings throughout the spa to provide a very gentle soft–tissue massage. While this isn't an essential feature, many people enjoy the sensation it provides.
Reliability: Buying a hot tub that will last over time is an important consideration for most potential spa owners. Look for a spa that is well-built, uses high-quality materials and components, and is backed by a reputable dealer and spa manufacturer. Length of time in business and reputations can tell you a great deal. Read reviews online. Finally, ask for a copy of the warranty, and determine if the dealer and hot tub manufacturer are willing and prepared to support it.
Safety: Check to be sure that the hot tub you are considering is listed by a recognized independent testing agency such as UL or ETL. Also, make sure that you use a qualified electrician to connect the electrical service to the spa. Other considerations: a locking spa cover, always apply common sense when using the spa and adhere to the safety recommendations in the spa Owner's Manual.
SPA MAINTENANCE COSTS
Ease of Maintenance: Most likely, you're looking for a hot tub that won't require a lot of your time to keep the water clean and clear, and that will preserve its appearance over time.
To maintain good water quality, consider a Corona Discharge (CD) ozone generator. This type of ozone generator will reduce the amount of sanitizer needed, and help keep the water crisp and clean. CD systems last longer than alternative ozone systems. Also, consider the type of filtration system and square footage of filtration. Generally, “premium” spas feature small circulation pumps that continuously filter the water and provide the necessary flow to allow the heater to constantly maintain the set temperature.
When considering preservation of the exterior appearance, look for a spa that features a "simulated" wood exterior. These require much less maintenance time and effort than real wood. You'll also want to check the warranty for the cabinet to ensure that you're covered should it not hold up over time.
Energy Efficiency: Your spa's operating cost will be primarily determined by its ability to retain heat. Ensure that the hot tub has effective insulation for the shell and plumbing. Full foam insulation surrounding the shell, combined with a custom-fit spa cover that forms an insulated barrier around the bar top, are essential to keeping heat in and cold out.
WHERE IS THE BEST PLACE TO PUT A HOT TUB?
Moir's Pool & Spa
We would like to take a moment and let you know how we came to buy our spa from your business. We have been looking for a spa for the past 2 years trying to make the best choice for our family. we had looked at your spas more than several times as well as others. We did not find anything better than what what you had to offer so we decided to purchase our spa from you. We found everyone in your business to be very helpful and courteous while we were making our choice. We never felt as though we were being pushed into buying anything. We were encouraged to look around before making a big purchase like this. I liked the personal service service we received and recommend your business several times before we made your purchase.
We have enjoyed our spa for 3 weeks now and love it. It has everything we wanted in a spa and more. We just wanted you to know how much we appreciate the service we have received the past two years. We also own a pool but plan to upgrade next year to a nicer Doughboy pool that also plan to purchase from you.
We have learned that purchasing from a family owned business is the way to go in a small community. Word of mouth goes along way in a small town and will pass this along to anyone interested in a pool or spa purchase.
In regards to your setup service, it was excellent. You were able to delivery our spa on our anniversary even though you were very busy. The setup people were very helpful while working with our electrician we had over to finish the set up. We hope to have many more years of purchasing from your business.
Thank you again for the wonderful service you have given us.
Tom and Sherrie Edwards - Ukiah
Dear Moir Family,
Thank you for making our decision for purchasing a spa at your store an easy task. Your family of sales associates were not only knowledgeable, but friendly and eager to please.
We came into your store about one month ago to compare quality and prices among spas. Your representative took the time to show us all comparisons in quality, warranties and efficiencies. There was no pressure and selling, he let the spa sell itself.
My shopping for a spa ended the day I walked into your store. From the time of our purchase, though the delivery and setup, and even now, everyone of your employees have been outstanding. Every time we enter your store, we are still remembered by name and spa we purchased. The staff always knows what we need, and is always available to answer silly questions (like when your dog jumps in your spa), your staff recommends the best products, not the most expensive. That is true customer service in the best form. Your wonderful staff and quality products area great example of why people should shop locally.
I would personally recommend anyone looking to purchase a spa,pool, or any supplies to do so with your store. There is no comparison when it comes to quality of service or products. Thank you for a wonderful experience. I think that anyone dealing with your family will leave your store as happy as us.
" I have had a hard time sleeping. Since I purchased my hot tub from Moir's have slept like a baby ! "
“We all get a little cuckoo sometimes, George. I used to be like you. Berating personnel until they cried, calling managers on the field during a game, threatening to move the team to New Jersey, just to upset people. Then I found a way to relax. I’ve got two words to say to you, George… Hot Tub!”
– George Steinbrenner from Seinfeld
MOIR'S is located at 509 South State Street, Ukiah, CA. 95482 - (707) 462-7305